Shipping & Returns
What are the shipping and processing charges?
For delivery within the United Kingdom Only.
<2 kg £5.00
> 2 kg £7.50
No delivery to the Isle of Man, Jersey or Guernsey.
International delivery is not available for the time being.
How long does my order take to arrive?
Delivery within the United Kingdom Only.
Local metropolitan delivery usually takes 1-4 days. Regional delivery usually takes 3-5 days. Expect your order to be delivered on the scheduled date.
No international delivery outside the United Kingdom for the time being.
What is the return/refund policy?
Return your goods for a refund within 2 days of receipt if the goods are:
damaged (dented / scratched / broken / shattered)
not received (subject to verification with shipper)
missing quantity
wrong item received
item does not fit description
How do I return the goods?
Use this checklist:
Pack it carefully to prevent damage
Add printed form for returning
(use the form on this page)Include photo evidence
Proof of shipping
Do I get a refund for shipping fees?
If the return meets with the terms of our Return Policy, we will refund your shipping fees to your account.